AMC SERVICE
In the realm of technology and equipment, an AMC refers to an Annual Maintenance Contract. This is a service agreement where a service provider or manufacturer agrees to maintain and repair a product or system over a one-year period.
Performance metrics and key indicators are employed to assess the effectiveness and efficiency of our service management. So our services are always Top-notch quality to satisfied end customers.
We are maintaining ISO quality standard and criteria for all our product implementation. We do conducting tests, inspections, and quality checks for all our deliverable products to the client. Our team dedicated to quality assurance and testing will handle the maintenance of our installed products, such as printers, scanners, and mobile devices, at customer locations.
Hardware
We offer affordable Annual Maintenance Contracts (AMCs) for both our proprietary software and existing software owned by client. Our dedicated software team is available round-the-clock, 24/7, to promptly address any customer issues online. Additionally, we meticulously document all client projects for future reference, enhancing the efficiency and effectiveness of our clients' operations.
Software
Our team is also tasked with delivering product demos to showcase test results at customer locations. This involves the collaboration of service engineers, quality control inspectors, and testing teams. They ensure that the equipment is properly maintained and calibrated.
We provide training to customers on how to effectively utilize our products and services, enabling them to work independently without any reliance on external assistance.
Installation &Training
We offer PAN India services across India, deploying our highly skilled service engineers directly to our customers' locations.
To ensure the health and functionality of our products, preventive actions are taken through on-site visits for product health checks. Our quality assurance and testing procedures ensures that products and our services meet the required quality standards, and that defects are identified and addressed promptly. It helps maintain consistency and reliability in our organization's operations and can lead to improved customer satisfaction.